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Tag: LLM customer support

27Dec

Customer Support Automation with LLMs: Routing, Answers, and Escalation

Posted by JAMIUL ISLAM — 0 Comments
Customer Support Automation with LLMs: Routing, Answers, and Escalation

LLMs are transforming customer support by automating responses, smartly routing inquiries, and escalating only what needs human help. See how companies cut costs, boost satisfaction, and scale support without hiring more agents.

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  • Posted by JAMIUL ISLAM 6 Sep Can Smaller LLMs Learn to Reason Like Big Ones? The Truth About Chain-of-Thought Distillation
  • Posted by JAMIUL ISLAM 2 Jul Fine-Tuning for Faithfulness in Generative AI: Supervised and Preference Approaches
  • Posted by JAMIUL ISLAM 19 Dec Access Control and Authentication Patterns for LLM Services: Secure AI Without Compromising Usability
  • Posted by JAMIUL ISLAM 11 Aug Top Enterprise Use Cases for Large Language Models in 2025
  • Posted by JAMIUL ISLAM 29 Sep Vibe Coding vs AI Pair Programming: When to Use Each Approach

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